DESCRIPTION OF DUTIES:

• Collaborates with subject matter experts to complete technical publications which may include translated, localized publications.
• Provides feedback and recommendations to authors, translators and proofers based on identified changes during the quality control processes (e.g. editing, review, and building).
• Works with various areas to coordinate and oversee workflow and job volume.
• Identifies and drives areas for improvement and implements corrective action.
• Creates, maintains, communicates, and provides training on style guides, terminology lists, and content for technical documentation in accordance with stakeholder requirements.
• Maintains software version control updates and documentation revision history.
• Provides overflow and coverage support projects when necessary.
• Prioritizes, allocates, and oversees work to the writer/editor pool, monitors progress, provides training and guidance as needed, and is responsible for the overall quality of the end product.
• Proposes and develops processes to automate document creation and maintenance, as well as processing select developer documentation projects.
• May assist in reviewing and editing translations from J/E, E/J.
• Assists in communicating and translating with related departments

• Three (3) to six (6) years of technical documentation quality control experience.
• Experience with review of technical documents in printed and web-ready formats.
• Strong writings skills and in-depth knowledge of English language, grammar, spelling, and punctuation, and familiarity with using and maintaining style guides.
• Strong understanding of high-level programming languages and concepts, and able to read and work with source code comments.
• Solid understanding of tagged file formats such as XML, HTML.
• Familiarity using computer-assisted translation and terminology tools.
• Must be able to effectively edit technical programming documentation for style, terminology, content, logical flow, usability, target audience.
• BS or BA degree in Technical Communications, Computer Science, Engineering, Information Technology, Information Systems, or related field.
• Japanese-Language Proficiency Test (JLPT) N1 certification or equivalent capability.